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Game Issue - Donnieclark - 10-16-2017
I have started having an issue with the Pokemon Go app. I will start up the app, and will get a blank light blue screen with the pokeball at the bottom and GPS indicator in the upper left. I then close the app, remove it from the multi-task menu and restart it. I then get a view of the ground with my character standing there and the pokeball and GPS but nothing else. No map or roads or anything. The character won't move and the game doesn't work. I have tried clearing the game cache, clearing the game data, and deleting and reinstalling the app. Sometimes it works but most of the time it doesn't. All I can do is keep trying to reload the game until it finally works. My phone is an LG V10 on AT&T. I have previously had no problems and haven't changed anything. Anyone have any ideas on the cause and/or solution?
Please help....
I didn't find the right solution from the Internet.
References
https://forums.androidcentral.com/pokemon-go/757260-game-issue.html
Tech support video