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play store images and screenshots not loading

I have problems with the connectivity of play store the images and screen shots are not loading of all apps. .this problem persists from last 2wks and sometimes they start loading but most of the time they r not showing or loading. .

in the screen shot place I got a message Like this "couldn't load screen shots".

I have tried contacting the google they have mentioned some steps but nothing have worked

For this issue I hard reset my mobile once but then also my issue was not solved.

Iam using WiFi connection with high speed. Is there any settings to be changed with the WiFi? This issue leads me so frustrating but I couldnt find any fix. .please help me soon. .

Thank You!!!

I didn't find the right solution from the Internet.


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